Privacy Policy

This Privacy Policy explains how Sagara Media Group (“Sagara Media Group,” “we,” “us,” or “our”), based in Buford, Georgia, USA, collects, uses, and protects information when you visit sagaramediagroup.com, book a call with us, use our services, or receive text messages (SMS) from us.

1. Information we collect

• Contact information you provide, such as your name, email address, mobile phone number, company name, and job title.
• Scheduling information you submit when booking a call through our scheduling provider (Calendly), including the details you share about your business needs.
• Communications you send us by email, phone, or text message, and records of your SMS consent and opt-out requests.
• Technical information collected automatically, such as IP address, browser type, device information, and pages visited.

2. How we use your information

• To respond to your inquiries and follow up on requests for information.
• To schedule, confirm, and remind you about appointments and calls.
• To provide, support, and improve our services.
• To send one-time verification codes (two-factor authentication) when you access our systems.
• To send marketing and promotional messages, only when you have given consent.
• To comply with legal obligations and protect our rights.

3. SMS / text messaging

If you provide your mobile number and opt in, we may send you text messages related to appointment confirmations and reminders, responses to your inquiries, customer support, one-time verification codes, and, if you separately agree, marketing and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. See our Terms & Conditions for full program details.

4. How we share information

We do not sell or rent your personal information. We share information only with:

• Service providers that help us operate our business (for example, scheduling, email, hosting, and SMS delivery providers such as Twilio), solely to provide services on our behalf and subject to confidentiality obligations.
• Legal authorities when required by law, subpoena, or to protect our rights, safety, or property.
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to this policy.

As stated above, none of these categories include SMS opt-in data or consent, and mobile information is never shared for third-party marketing.

5. Cookies and analytics

Our website may use cookies and similar technologies to operate the site and understand how visitors use it. You can control cookies through your browser settings.

6. Data retention and security

We keep personal information only as long as needed for the purposes described in this policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is completely secure.

7. Your choices and rights

• Text messages: reply STOP to any message to stop receiving texts.
• Email: use the unsubscribe link in any marketing email.
• Access, correction, or deletion: email us at admin@sagaramediagroup.com and we will respond as required by applicable law.

8. Children’s privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised.

10. Contact us

Sagara Media Group
Buford, Georgia, USA
Email: admin@sagaramediagroup.com